Money wasted on perimeter security, CCTV, alarms, locks & doors
Following the theft of new IT equipment from a wealth management company’s HQ in London QCC received a call to investigate how the incident had occurred. The CEO of the company was shocked to learn that the incident had happened at all because the company had spent significant money on the implementation of a comprehensive range of security controls none of which seemed to have stopped the intruders or even alerted staff to the fact that an intrusion had occurred. The theft was only discovered the following day when the IT team realised that the boxes containing the new servers and laptops were missing from the server room.
QCC reviewed the perimeter security and subsequent inner layers of security including alarms, CCTV, locks and doors and found that they could all be bypassed with reasonable ease or in the case of the CCTV had not provided any evidence of the intrusion due to their ineffectiveness. Ironically it was not the case that all of the security controls in place were poor quality as they were all high quality systems but rather they were either being used in the wrong context or were not fit for the actual purpose intended.
An example of this failing was the CCTV system. The CCTV system was a high quality system consisting of a number of full HD colour CCTV cameras which recorded the video product to a hard disk recorder. However, although the cameras were high quality and very expensive they were not 0 lux rated and therefore could not see anything in the dark ! This fact when coupled with the fact that the office lights auto turned off at 22:00pm and only switch back on when the cleaners arrived each morning at 04:00am meant that no video of the incident had been recorded. QCC identified varying issues with each of the security systems in place which when joined together left the company wide open to the incident which had occurred. Sadly, the reality was that if the original suppliers of the security controls had given the company better guidance on what systems to purchase the break in could have been prevented.
QCC advised the CEO and his Facilities Manager on the changes which needed to be made to make the security controls effective and when the suppliers provided proposals for the changes to the systems, QCC reviewed the proposals to ensure that they would provide the correct and effective solutions needed to secure the site. Following the implementation of the new security controls, QCC conducted periodic ongoing physical penetration testing of the site to ensure the security remained effective.
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