QCC Global Limited (we, us or our) are committed to protecting and respecting your privacy.

This policy (together with our terms of use and any other documents referred to in it) sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By using www.qccglobal.com (Our Site) you indicate that you accept the terms of this Privacy Policy and that you agree to abide by them.

For the purpose of the Data Protection Act 1998 (the Act), the data controller is QCC Global Limited of 9-13 High Street, Wells, Somerset, BA5 2AA.

1.1 Information we collect from you

We will collect and process the following data about you:

1.1.1 Information you give us. This is information about you that you give us by filling in forms on www.qccglobal.com (Our Site) or by corresponding with us by phone, e-mail or otherwise. It includes information you provide when you contact us via Our Site and when you report a problem with Our Site. The information you give us may include your name, address, e-mail address and phone number.

1.1.2 Information we collect about you. With regard to each of your visits to Our Site we will automatically collect the following information:

(a) technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

(b) information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from Our Site (including date and time), the identity of any referral sites, products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page, and any phone number used to call our customer service number.

1.2 Cookies

Our Site uses cookies to distinguish you from other users of Our Site. This helps us to provide you with a good experience when you browse Our Site and also allows us to improve Our Site. By continuing to browse Our Site, you are agreeing to our use of cookies.

We use cookies to track the features you use and the pages and content you view on Our Site to help personalise your experience and to improve the way that Our Site works.

You may block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of Our Site.

1.3 Uses made of the information

We use information held about you in the following ways:

1.3.1 Information you give to us. We will use this information:

(a) to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;

(b) to provide you with information about other goods and services we offer that are similar to those that you have already purchased or enquired about;

(c) to notify you about changes to our service; and

(d) to ensure that content from Our Site is presented in the most effective manner for you and for your computer.

1.3.2 Information we collect about you. We will use this information:

(a) to administer Our Site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;

(b) to improve Our Site to ensure that content is presented in the most effective manner for you and for your computer;

(c) as part of our efforts to keep Our Site safe and secure;

(d) to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you; and

(e) to make suggestions and recommendations to you and other users of Our Site about goods or services that may interest you or them.

1.3.3 Information we receive from other sources. We will combine this information with information you give to us and information we collect about you. We will use this information and the combined information for the purposes set out above (depending on the types of information we receive).

1.4 Disclosure of your information

You agree that we have the right to share your personal information with:

1.4.1 Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

1.4.2 Selected third party consultants, contractors or other service providers who may access your personal information when providing services (including but not limited to IT support services) to us.

1.5 We will disclose your personal information to third parties:

1.5.1 In the event that we intend to sell the business or assets of QCC Global Limited, we will disclose your personal data to the prospective buyer of such business or assets and upon the completion of such sale the ownership of that personal data shall be transferred to the buyer.

1.5.2 If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our terms of use and other agreements; or to protect the rights, property, or safety of QCC Global Limited, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

1.6 Where we store your personal data

The data that we collect from you will be transferred to, and stored at, a destination outside the European Economic Area (EEA). It will also be processed by staff operating outside the EEA who work for us or for one of our suppliers. This includes staff engaged in, among other things, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

All information you provide to us is stored on our secure servers.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to Our Site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

1.7 Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at www.qccglobal.com/site/contact-us/.

1.8 Other websites

Our Site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

1.9 Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request will be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

1.10 Changes to our privacy policy

Any changes we make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

1.11 Contact

Questions, comments and requests regarding company policies are welcomed and should be addressed to [email protected].